Shipping and Delivery

For online orders we provide shipping services. Orders to Metro cities in India will get delivered in 4-6 days and to the interiors may take at least 6-8 days. (excluding Sundays and other Holidays). All orders are shipped from our Delhi head office after your payment is cleared. We provide delivery throughout India for all online products, also in rural interior areas through speed post or registered post. It will take 8-10days to deliver any product in rural interior areas. Please note: Order placed before 1pm will be shipped on the same day.

We provide you with standard rates and our shipping charges are based on volume of the particular product(s) and you can also view the shipping charges on every product(s) in view details section. Octroi charges if any, will be collected from the consignee.

Orders can be delayed due to product un-availability for immediate dispatch. Where in the stocks are still getting ready with packaging and pricing being done on the whole lot or in transit from the Warehouse to the Head office. This could put a delay in the dispatch of the online order. In certain circumstances we will try to arrange the product from our nearest Hallmark Store to fulfill your order at the earliest.

The company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit your correct & complete details of your address followed by pin code & landmark. During festival time Delivery within 3-4 days is not possible, we guarantee to deliver the exact product which you have selected. In case you have received a different product, or if the product was damaged in shipment, please contact us within the specific time period through mail or customer care service and we will ensure that it will be replaced as soon as possible.

 

You can contact our customer care department on +91-9555775558